AI inference glossary
Benchmark metricsSLO

Service level objective

Also known as latency target, SLA target

In plain English

An SLO is the performance promise a deployment has to keep, such as a first token within one second for nine requests in ten.

Technical definition

A service level objective is a stated target for a serving metric, usually expressed as a percentile bound on latency or interactivity.

Engineering details

A useful SLO names a metric, a percentile, and a threshold together. Serving capacity is then whatever throughput the system sustains without breaching it, which is a smaller number than peak throughput and the only one an operator can safely provision against.

Why it matters

Every point on a throughput curve is reachable, but only part of the curve satisfies a given promise. Two systems can look close on peak throughput and differ sharply in how much of that throughput survives an interactivity or first-token bound.

How to read it in InferenceX

InferenceX does not impose one industry SLO, because acceptable targets differ by product: interactive coding needs a high token rate, while batch processing tolerates seconds of first-token delay. Read the frontier at your own threshold instead of comparing peak values.